Returns & Exchanges

At Swyft, we want you to love your home as much as we do, which is why we offer a 100-day risk-free trial on all furniture orders. If your new piece isn't the perfect fit, we provide a seamless return process with free collection for your convenience.

1

Initiate Your Request

Log into your Swyft account or use our online portal to provide your order number and the reason for your return.

2

Schedule a Collection

Once approved, choose a convenient date and time for our specialized courier team to pick up the item directly from your home.

3

Prepare the Package

Disassemble the furniture and place it back into its original boxes to ensure it remains protected during transit.

4

Receive Your Refund

After our warehouse team inspects the returned item, your full refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing