Frequently Asked Questions

Everything you need to know about your Swyft home experience.

How long does delivery take for furniture items?

Most of our in-stock furniture items are delivered within 3-7 business days. Custom or made-to-order pieces may take between 4-6 weeks depending on the complexity of the design.

What is your return policy for home decor?

We offer a 30-day return policy for all unused items in their original packaging. Please note that a restocking fee may apply for large furniture items requiring freight pickup.

Do you offer assembly services for large furniture?

Yes, we offer 'White Glove Delivery' which includes room-of-choice placement, full assembly, and removal of all packaging materials for an additional flat fee.

Are your wood products sustainably sourced?

Sustainability is core to Swyft. 90% of our wood products are FSC-certified, ensuring they come from responsibly managed forests that provide environmental, social, and economic benefits.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.